Author Archive for admin

22
Aug

Faceted Navigation: possibilities for design

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It seems to me that refinement has been largely accepted as a tool to enable users to review their search criteria and then alter it by adding and removing criteria based on the search criteria we currently have.

Thus far many media sites have simply converted their large demanding search forms on the home page into a refinement toll on the search results page.

However, the question remains: Is this the best way to provide users with functionality on the search results page that helps users find what they are looking for?

How internet dating got me thinking….

When looking for a date users are unlikely to alter their most important criteria on the search results page.For example, users are unlikely to think that another member who is well out of their age range, location range and lifestyle habits would be a suitable date on the search results page.

This is different to users looking for a home, car or job because their preferred criteria could change during a search. For example, you’ve just started looking for a car. Your friend’s Mazda seems to run ok, you’ll start looking there… you enter in your search for a Mazda, then select body type, transmission and price range only to find that there aren’t very many Mazda that you can afford, no problem - you can broaden your search by selecting all makes and models and in doing so you find a nice looking Honda. This is a reasonable scenario - unlike an internet dater changing their gender, sexual preference or smoking preference from a results page. It just doesn’t make sense.

For users who would look for dates in 2 locations for example or bisexual people looking for both gender’s it is reasonable design for the user to conduct two separate and distinct searches based on each preference. Particularly in the example to distinct searches based on gender - where by all the criteria may well be different.

Given this, how useful would populating a refine panel with search criteria be? Could this be an opportunity to look outside of the box and do something other than work out the right way to display the tabulated data within our site?

So it got me thinking… and I took it back to basics.

What tasks can users perform within a search refine panel?

Below is a list of possibilities of the sort of functionality that a refine panel can provide to users. Usually a site would use a combination of these:

a) View feedback on original search
b) Select additional criteria
c) Browse content
d) Exclude content
e) Include more content
f) Preference content

Simple and straight forward. But this list is really useful in determining what is most useful for your refine panel.

Should it be for presenting feedback?
Would it be for tweaking results?
Do you want to offer new criteria
Would it be more useful for users to broaden their results or to narrow them?
Should some content be excluded?
Or do we want to offer users the ability to browse?

Naturally - it could be several of these - depending on the task at hand. Such a list however, has provided me with a handy tool for considering the sort of functionality a refine panel could offer based on the information I’m able to crawl with in the system.

04
Aug

Facebook’s New Design

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http://www.new.facebook.com/profile.php

There isn’t alot new. But lets take a look… Which are the features we notice right away…?

  • The interface doesn’t say “Profile” anymore… its my name! :|
  • Introduced in page tabbed navigation to deal with the long scrolling page issue :|
  • I have to navigate to status updates… sort of liked the random ones. :(
  • Photo news feed - see more photos than before… :)
  • Interesting stuff like My Flickr, Delicious links, RSS Feeds are hidden :(
03
Aug

Ghettos of anonymity

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Ah.

The media really love to focus on the scare stuff when it comes to social media… but I thought you would be interested in this one as it is quite an extensive article about trolling - hammed to the max in the morbidity of death and anonymous cruelty. Another example of focusing on the negatives to convince us that connectivity is a scary thing? Probably…

“That the Internet is now capacious enough to host an entire subculture of users who enjoy undermining its founding values is yet another symptom of its phenomenal success. It may not be a bad thing that the least-mature users have built remote ghettos of anonymity where the malice is usually intramural.”- http://tinyurl.com/trollNYT

Also - interesting stuff around unenforceable legislation and the ungovernable…

02
Aug

The Friends I’ve Never Met

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Pesce is always an interesting listen - he cases topics at hand in real world examples which are really engaging.

All the Friends I’ve Never Met details how a group of bloggers took down the US Attorney General and how Twitter informed him of the recent earthquake in China before it hit the wire. Great inspiring examples of social media as hyper-connected and powerful information sources.

Excellent use of 15 minutes of your day.

30
Jun

UX occupational hazards

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  1. Bad spelling
    Undermines any professional.

  2. Not knowing left from right
    Which column?

  3. Apophenia
    Thinking small yellow cars are always driven by obese ladies is a weird phenomena anyone can grow to believe – but It’s bullshit.

  4. Xenophobia
    You sort of need to like people to be interested in what they are thinking and how to help them out

  5. Believing in common sense
    Sorry your sense isn’t common to me. Care to explain it?

  6. Being afraid to fail
    You need to be willing to fail otherwise you wont acknowledge it when a better or different approach needs to be taken. Mistakes are learning opportunities.

  7. Stagnate
    You gotta be willing to move with the landscape.
16
May

The day there was no news

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A little humor pre serious reading…

http://www.flickr.com/photos/arbernaut/2476955162/in/set-72157604470275439/

Check out:

State of the media 2008

Politics 2.0

Futureofjournalism.org.au

09
Mar

Journalists are citizens too

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“What! What did you say? Anyone can do it too?”

The world is in a frenzy. They’re all discussing UGC or UCC. (yep another acronym to further alienate us - user generated content and user contributed content). More and more we’re hearing people talk about citizen journalism. By definition citizen journalism involves public participation in the generation of news content.

So! The common people are expressing views, creating content and sharing it.

The common people are playing an active role. Hmmmm….

What I find intensely problematic about the notion (or labeling) of citizen journalism is the explicit connotations of qualified and the unqualified, the legitamised and illegitimate, the endorsed (by brand) and the unbacked.

Now, I am in no way at any point playing down the craft of journalism. I appreciate a person dedicating their days to researching, writing and publishing news and information in papers, magazines, online and in broadcast. What I’m saying is that it is all legitimate.

What I am saying is that if you need to discuss any kind of content generation in an us vs them narrative by using terms like citizen journalists… well then. You just don’t get it!

Of course, those of us who are 100% pro user driven content and contribution are also usually opensource lovers, democratic media thinkers and free speech supporters. We’re engaged in the world around us, we want to participate and we often question the validity of the dominate voice. Something that I believe should be taught in schools along with comprehension topics. How about teaching students to be discerning?

We speak and discuss the possibilities of user generated content online quite differently to traditional media publishers, their producers and the journalists they employ. These players are on the most part cautious, slightly inspired, but mostly concerned.

The publishers are talking about quality, trust and not just content! Oh, no. Compelling content as though they are the best qualified to do that. The publishers are talking about trust. Trust in them because of the brands they have built. What I’m hearing are the sounds of a big business and a venerable industry clutching on and being protectionists. What they’re really saying is that the future is here – we can’t delay it much longer but we have a value proposition for you.

We’ll be the ones you can trust.
We’ll be the ones who do the quality control.
We’ll vet your information.
We’ll only show what is important.
And we’ll tell you how it really is.

Quality control, vetting information, organizing information and quality publishing are totally required, I agree. But as you can see on newsvine, provided with a good engine, we’re all perfectly capable of doing that for ourselves. Journalists and common people together.

But!

Leave the trust bit up to me thanks.

Citizens haven’t always been that great at being discerning with media, but I think in this changing landscape they are quickly learning for themsleves that they have too.

Until now, we’ve trusted the highly emotive and partisan views of mass media outlets.

Until now, my physical reality networks have digested carefully crafted scripts about a legitimate War on Terror because if your not with Bush then your part of the Axis of Evil. (title case on purpose) We’ve been listening to mass media scripts that describe the tragic deaths of women and children in Iraq as “collateral damage” or rather, accidentally whoopsies so that we don’t have to think about it or take responsibility. Now days many outlets are prepared to talk about “casualties”, because the war hasn’t really worked out too well and they have stopped investing their supporting in the former Prime Minister John Howard. We must note that this shift in language is a highly divisive and manipulative form of communication.

What is important about this example is that the media failed to question the government until it was too late. And, at large, we failed to question the media.

The future looks different. Everyone knows there is a shift that’s been taking place for quite sometime from passive consumption to active participation collaboration and contribution.

Users can decide what is newsworthy. Users can decide what is legitimate. We will discuss and debate what a legitimate view of the world is, or what is not.

Users on newsvine, current_tv and the Noise Festival, to name a few are already engaging in community driven content where citizens (journalists too) push the content they choose is compelling, they rate, vote, comment and debate.

We are choosing what is legitimate, what we trust and are fully capable of being discerning about the information we receive. Thank you very much.

Any less is as corrupt as saying - we’ll endorse free speech, but not yours, only ours. Which, we just might just be doing with big money business controlling the memes and sitting in government pockets.

So. If you talk about citizen journalism you don’t get it. Because you just can’t hold on to us and them thinking for long. The lunatics really are running the asylum.

Watch out for my next post titled - “We’re all specialists” or “Not just eyeballs”… vote now. :]

04
Mar

Common Sense Meme

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Only a few hours after reading Humans Are Just Machines for Propagating Memes in which Susan Blackmore describes us as biological machines which copy from one brain to another ultimately effecting our cognitive evolution, I heard someone mention common sense.

It’s been a dream of mine for sometime to write a thesis on common sense. I believe it is a complex and dangerous concept. Common sense itself literally means that an idea about something is a widely held notion. (or is it something your either born with or not???) What is problematic, is that in its use it heavily implies truth and stupidity…

Isabel Allende has said that good people with common sense don’t make interesting characters, only good ex-spouses. (see below) As she describes her characters as passionate, courageous adventurers I am drawn to recall another article related to the TED 2008 conference by Proffessor Zimbardo:

“To be a hero you have to take action on behalf of someone else or some principle and you have to be deviant in your society, because the group is always saying don’t do it; don’t step out of line. If you’re an accountant at Arthur Andersen, everyone who is doing the defrauding is telling you, “Hey, be one of the team.”

“Heroes have to always, at the heroic decisive moment, break from the crowd and do something different. But a heroic act involves a risk. If you’re a whistle-blower you’re going to get fired, you’re not going to get promoted, you’re going to get ostracized. And you have to say it doesn’t matter. “ - Philip Zimbardo, famous for the Stamford Prison experiment speaking of the Abu Ghraib incident to Wired Feb 08


02
Mar

Geek graf

Hot. I love a good uter ref on the street. Makes me want to go out and add some nerdy reference to the world.

 Go Pingdom

16
Jan

Google is bland food

A topic I’m passionate about… Google. Or rather search dominance.

The Times:
White bread for young minds, says university professor

Google is “white bread for the mind”, and the internet is producing a generation of students who survive on a diet of unreliable information, a professor of media studies will claim this week.

My comment:

Article just started to get interesting when it ended there. Media literacy… interpretive skills - absolutely! Duh!
Could fundamentals in basic education really be so lacking? Media literacy is an incredibly important research skill and life skill as it always was - before the web, as it will be after the web. In an ideal world Google would be a great tool that revealed how many points of view there are out there, how rich perspectives and opinions and how diverse facts can be.

My main beef would be that Google (rather online search) should be a feast of delicacies rather than the meat & potatoes it serves up. It’s hard to penetrate a search result beneath big business. Google is a commercial solution to search and a market dominator. As a commercial solution they have sought to protect the algorithm (and their market position) and have created a field of specialist knowledge along with it. Far from democratic, search results are elite. Search results support the dominate view.

Scott Berken - Is Google White Bread for Young Minds?

See what scott had to say on the issue - he’s a great thinker. I keep track of his blog & was refered to the times article from there… spot my comment. (similar to above… )





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